Verivox Privacy Policy


Verivox Privacy Policy

Protecting your privacy is of the utmost importance to us. Moreover, we always want you to know when we collect data, which data we collect, and how we use it. In our Privacy Policy, we explain where we collect information about you when you visit our website, and how we use this information.

Information collection and use

Every time a user visits a site belonging to our offer, and every time a file is downloaded, access data is saved in a server log file.

In particular, this concerns the following information that might allow identification of a person:

  • Name of the site or file, and the information you entered there (such as query parameters in the URL)
  • File name of the site from which the current page or file was opened
  • Date and time of access
  • The amount of data that was transferred
  • Server response codes (connected to site, site not found, etc.)
  • Type and operating system of the browser used
  • IP address of the client, the client’s domain name (if applicable), or the name of the internet service provider

We store this data solely with the purpose of guaranteeing system security. Furthermore, this data is used for statistical purposes only. We do not establish connections between this information and your personal information. We do not disclose it to third parties, neither for commercial nor for non-commercial purposes.

We only collect personal information when you actively contact us, for example by e-mail. In addition, we only store personal information you provide yourself, for example when you create a user account, participate in a survey, or in order to execute a contract. If a site of our internet service allows a user to submit his/her personal or business information (e-mail address, name, address), it is the user’s own choice whether or not he/she would submit this information. We do not combine it with the access data mentioned above.

All personal information collected here is only used for executing your request, or for safeguarding our legitimate corporate interests, complying with the respective applicable requirements for the protection of personal information. We keep your data confidential and do not share it with third parties. When we process orders or arrange a contract, we may exchange data with credit reference agencies for credit assessment.

Any service providers that we may involve in the transaction only receive the data they need for fulfilling the task, and are obliged to keep your data confidential just as our own employees.

Usage profiles

Without the user’s active consent, only anonymous user profiles are created, or a pseudonym is used which is not associated with the user. You may revoke your consent to the use of this information at any time.

Cookies

Cookies are small text files which are sent to your computer together with the data you access in the internet. The cookies are stored on your computer and are used when you access the site again.

We use cookies for several purposes. For example, we use them to personalize price comparison tables so that your settings do not get lost by the time you visit our website again. This is a common procedure and is used by many websites for your convenience. No user data is stored in this process. Your computer is recognized by means of the anonymous cookies, from which we cannot draw any conclusions about the user.

Sites linked to our website may possibly use cookies without us being able to inform you beforehand.

Most browsers are configured to accept cookies automatically. However, you can configure your browser to reject cookies, or to notify you when cookies are set. If you use browser settings that do not accept cookies you might experience problems using some features provided by our website.

Newsletter and advertisement

If you have subscribed to our newsletter, you receive information about our services and offers. Your can unsubscribe at any time (click the unsubscribe link on the newsletter). When you subscribe to the newsletter, you may also use a pseudonym so that it is not possible to draw any conclusions about you.

You can also unsubscribe from the newsletter by sending an e-mail to the e-mail address below or by writing to our postal address.

Links to other websites

This privacy statement exclusively applies to our own internet presence. Our website may contain links to websites of third parties. Our privacy policy does not apply to these websites. When you leave our website we encourage you to thoroughly read the privacy policy of all websites which you subsequently visit and which collect personal information.

Your rights

In case you have any questions about the processing and use of your personal information, you are entitled to request information on you personal information we hold free of charge. In accordance with the respective legal requirements, you also have the right to corrections, blocking, and deleting of your personal information.

If you have any questions or requests, please feel free to contact us at Info@verivox.de. You may also contact us by mail:

Verivox GmbH
Am Taubenfeld 10
D-69123 Heidelberg

Tel.: +49 6221/7961-0
Fax: +49 6221/7961-2184
Showcase
Guided Tour Verivox energy price comparison tools are quick and easy to use. Click below to see for yourself.

Showcase Domestic Gas Showcase Electricity
Our Partners
Your Contact
Richard King

+49 (0) 30 23 328 328
rsking@verivox.com